Susesi Luxury Resort Logo
Susesi Luxury Resort Logo
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ABOUT US

As the Susesi Luxury Resort Hotel family, we act with the conviction that  'Every job performed with passion, pays off'. Each day, we are proud to provide impeccable, memorable services for our guests.

As the Susesi Luxury Resort team, we believe that all our guests are entitled to quality of life, quality of dining and a great holiday. Our services are about superior quality, rather than grandiosity or ostentation.

We believe that authentic luxury is based on genuine comfort and attraction, rather than exaggeration or pretension.

At Susesi Luxury Resort, we ask all our employees to focus solely on one task: To make our guests feel their most valued.

This service approach, implemented from the beginning of our business, has enabled us to reach the highest satisfaction and performance levels in assessments conducted by independent evaluation platforms in the region, rewarding all our efforts to date.

We regard it as our duty to ensure that you leave our facilities with the utmost satisfaction.

We look forward to welcoming you to this experience.

 

OUR VISION & MISSION

Our vision:
To become a leading, innovative corporate brand in the sector, prioritizing customer satisfaction across all service areas with our loyal employees.

Our mission:
Contributing to the development of our country’s tourism sector, while ensuring customer satisfaction through quality service with a global concept.
 

 

Our Policies

ENVIRONMENTAL POLICY

POLICY ON OCCUPATIONAL HEALTH AND SAFETY

SOCIAL RESPONSIBILITY POLICY

Please click on the images to see the details.

CERTIFICATES & AWARDS
AWARDS
NAME OF THE AWARD DATE
TRAVELIFE GOLD AWARD  2014/2016/2018
TUI UMWELT CHAMPION  2014/2016
TUI TOP QUALITY ÖDÜLÜ 2016
TRIPADVISOR  MÜKEMMELLK SERTFKASI 2013/2014/2015/2016/2017
CORAL TRAVEL STARWAY EN Y 100 OTEL ÖDÜLÜ 2013/2015/2017 
TOPHOTELS.RU MÜKEMMELLK SERTFKASI 2013/2014/2015
THOMAS COOK GROUP KANITLANMI KALTE 2016
FISCHER AWARD  2015
TATLBUDUR.COM MEMNUNYET ÖDÜLÜ 2015
HOLIDAY TEST AWARD  2015
HOLIDAY CHECK  ÖDÜLÜ 2013/2016
ZOOVER EN ÇOK TAVSYE EDLEN TESS ÖDÜLÜ 2013/2016
OTEL PUAN AKDENZ BÖLGES ÖDÜLÜ 2013
WORLD LUXURY HOTEL AWARDS 2013
   
   
CERTIFICATES
NAME OF THE CERTIFICATE CREDITOR INSTITUTION
ISO 9001:2015 KALTE YÖNETM SSTEM  BUREAU VERITAS TARAFINDAN TESCLLENMTR. 
ISO 14001:2015 ÇEVRE YÖNETM SSTEM  BUREAU VERITAS TARAFINDAN TESCLLENMTR. 
ISO  22000:2005 GIDA GÜVENL YÖNETM SSTEM  BUREAU VERITAS TARAFINDAN TESCLLENMTR. 
ISO 10002:2014 MSAFR MEMNUNYET YÖNETM SSTEM  BUREAU VERITAS TARAFINDAN TESCLLENMTR. 
GREENING HOTELS (YELLENEN OTELLER)  BUREAU VERITAS TARAFINDAN TESCLLENMTR. 
MAV BAYRAK  TURÇEV 
YEL YILDIZ  T.C KÜLTÜR VE TURZM BAKANLII 
BEYAZ YILDIZ
2012-2013 
TÜROFED 
CONCEPT

Susesi Luxury Resort offers a wide range of Turkish and international cuisine to our distinguished guests, with high quality and hygiene standards. With the Ultra All Inclusive concept in the restaurants and bars, guest satisfaction is always maintained at the highest levels.

 

Sustainability

OUR SUSTAINABILITY PRINCIPLES

 

  • To provide for the collection of all kinds of waste produced a result of our activities in our hotel, including temporary storage, recycling, removal, disposal and control after disposal operations.
  • To minimize the damage caused to environment by the use of natural resources.
  • To continuously develop sustainable performance criteria in line with our management systems and targets.
  • To minimize the environmental impacts produced by our activities, and to fulfil all respective legal legislation without any reserve by performing all types of monitoring, measuring, analysis and controlling for the protection of the environment and prevention of pollution.
  • To shape our policies by considering feedback and studies from non-governmental organizations and institutions and organizations as well as the surrounding community.
  • To implement continuous training programmes to instil environmental awareness among our employees.
Guest Information Text

Dear Susesi Luxury Resort Hotel Guest;

 

As Susesi Luxury Resort, we respect and care about the privacy of our guests' private lives. Therefore, we would like to inform you about the 6698 numbered Law on The Protection of Personal Data (PPD), which is in force to protect fundamental rights and freedoms in the use of personal data.

Our guests can transmit us their personal data, private personal data and the data of their family and friends (such as name, surname, date of birth, phone number, e-mail, sex, address, educational and marital status, vehicle plate number, identification details, accommodation and spending details, invoice information, health data, food allergies, photographs, the names, surnames and e-mail addresses of their relatives in their emergency contact lists, guest product information, guest arrival and leave dates, agency/company information) via channels such as the reception of our hotel, web site and call center; orally, in writing, or through electronic media.

We process the personal data you have shared with us in order to offer you better service by tailoring the products and services offered by our hotel to your liking, usage habits and needs.

We keep your data safe all the time and share them for booking, information processing, advertisement, marketing, displaying, work development, security, promotion, campaign notification, membership processes, surveys, guest satisfaction researches and also transmit and share your data with our business partners whom we are in collaboration with, our suppliers (officer or their employees), the officials of our company, our shareholders, public institutions and persons who are authorized by law, by taking necessary measures in order to provide services and perform our legal liabilities. Otherwise, we do not share your data with anyone.

You can contact us at any time to find out what your personal data is being used for and shared with which organizations and for what purpose.

You may request that your incomplete or incorrectly recorded, used information be corrected, and that your information be deleted if the conditions stipulated in the law are met.

In order to exercise your rights under the law, you may submit your request to our hotel in writing, and you can review the 6698 numbered Law on Protection of Personal Data on our website www.susesihotel.com for detailed information.

Best regards;

 

Bata Turizm Denizcilik Demir Çelik Ve naat San. Tic. A..

Susesi Luxury Resort - Belek Mah. skele Mevkii   Serik /Antalya

E-mail: kvkk@susesihotel.com / Tel  : +90 242 710 24 00 Fax : +90 242 715 33 99

www.susesihotel.com

 

bata logo
Susesi Luxury Resort Logo
Susesi Luxury Resort offering you elegance, comfort and full service in a modern architectural setting touched with neoclassical details is waiting to offer you all the colours and vibrancy of the Mediterranean.
Amenities: Free Wi-Fi. Free parking. Accessible. Air-conditioned. Laundry service. Free breakfast. Pool. Kid-friendly. Restaurant. Kitchen in all rooms. Hot tub. Fitness Center. Bar. Amenities: .
Connect with Us: https://www.facebook.com/susesiluxury
Phone: +90 242 710 24 00
Fax: +90 242 715 33 99
Email: info@susesihotel.com
skele Mevkii 07450 - Belek / Antalya Belek Antalya Trkiye
View Map
Map Position: 36.8556501, 31.0367464
Check In: 02:00 PM
Check Out: 12:00 PM
Feature 1: Fitness Center
Feature 2: Free WiFi
Feature 3: Room Service
Best Available Rate ,
220 TRY DAY
Payment Method: Cash
Payment Method: Discover
Payment Method: MasterCard
Payment Method: VISA
We are the premier choice for Luxury Hotel.
Available Language: English, Turkish, German, Russian, French
Star Rating: 5
Pets Allowed: False
Smoking Allowed: False
Room rates: TL220 - TL699
please click for more details...click for the gallery2enLoading. Please wait. 293corporate-en1corporate-en,,2Belek / AntalyasubChildrenE-Catalog / Brochure
Susesi Luxury Resort offering you elegance, comfort and full service in a modern architectural setting touched with neoclassical details is waiting to offer you all the colours and vibrancy of the Mediterranean.
Amenities: Free Wi-Fi. Free parking. Accessible. Air-conditioned. Laundry service. Free breakfast. Pool. Kid-friendly. Restaurant. Kitchen in all rooms. Hot tub. Fitness Center. Bar. Amenities: .
Connect with Us: https://www.facebook.com/susesiluxury
Phone: +90 242 710 24 00
Fax: +90 242 715 33 99
Email: info@susesihotel.com
skele Mevkii 07450 - Belek / Antalya Belek Antalya Trkiye
View Map
Map Position: 36.8556501, 31.0367464
Check In: 02:00 PM
Check Out: 12:00 PM
Feature 1: Fitness Center
Feature 2: Free WiFi
Feature 3: Room Service
Best Available Rate ,
220 TRY DAY
Payment Method: Cash
Payment Method: Discover
Payment Method: MasterCard
Payment Method: VISA
We are the premier choice for Luxury Hotel.
Available Language: English, Turkish, German, Russian, French
Star Rating: 5
Pets Allowed: False
Smoking Allowed: False
Room rates: TL220 - TL699