ABOUT US - Susesi Luxury Resort
+90 (242) 710 2400info@susesihotel.comBrand new way to be yourself
Dynamism and comfort
The interior design of Susesi Luxury Resort is dynamic, comfortable and attractive. With its avant-garde style with neoclassical touches, the resort smartly combines luxury and comfort.
ABOUT US
SUSESİ LUXURY RESORT

“LUXURY AT SUSESİ IS NOT AN EXTRAVAGANCE, IT IS A LIFESTYLE.”

As the Susesi Luxury Resort team, we believe that “quality life,” “quality food” and “a great holiday” is the birthright of all our guests. Therefore, we aim to offer a “quality niche” service instead of “superfluous and extravagant.”

To us, luxury is not an exaggerated and excessively expensive” type of service, but a comfortable and attractive lifestyle. What distinguishes our approach to luxury from other examples around us is our 7-yearf experience that combines appeal and esthetics, comfort and elegance. B Since quality of service precedes the splendour of presentation at Susesi, the taste of the food precedes the glamour of the plate; i.e., function always precedes form.

For this reason, at Susesi Luxury Resort, we ask all our employees to focus on one task only: “To make our guests feel more valuable than ever before.”

This service approach has enabled us to reach highest satisfaction and performance levels in evaluations carried out by various independent evaluation platforms in the region since the day we came into business, rewarding all our efforts to date.

For an unforgettable holiday that you want to revisit every summer, we heartily invite you to Susesi Luxury Resort. We regard it as our duty to ascertain that you leave our facilities with great satisfaction.

CORPORATE CULTURE

“CORPORATE CULTURE”

  • The three main factors behind our success are friendliness, sincerity and transparency
  • Our main principle is to achieve 100% customer satisfaction through high quality service.
  • Contemplating on ways to excel over the expectations of our customers, we strive to create new concepts.
  • Each member of our team is a reliable, fit and friendly host.
  • Our top priority is to establish perfect communication with our guests and improve the synergy between our employees.
QUALITY AND ENVIRONMENTAL APPROACH

“QUALITY AND ENVIRONMENTAL APPROACH”

Beyaz Yıldız

We set new targets for a clean environment and a high quality future every year. Although our main priority is to minimize waste, we also sort the wastes created during our production phases and strive to recycle them, and remove and destroy unrecyclable wastes in accordance with the laws and in an environment-friendly manner.

In order to minimize our use of natural resources and our waste production, we strive to develop new methods to prevent pollution through eco-friendly projects and to ensure sustainability of the environmental protection systems.

– ISO 9001:2008 Quality management systems

– ISO 22000:2005 Food Safety Management System

– ISO 14001:2004 Environmental Management System

Susesi Luxury Resort prioritizes customer satisfaction and health in its Food and Environmental Policies. Besides the granted certificates, the hotel has also proven its environmentally-friendly status with the White Star award from the TUROFED Project, the Green Hotels award from the TUROB Project, and the Blue Flag received every year.

In this respect; our hotel has adopted the following principles:

  • Abiding by all the legislation and administrative arrangements regarding the environment;
  • Establishing, effectively implementing and allocating the resources required to ensure the sustainability of the ISO 140001 Environment Management System;
  • Using energy and natural resources at an optimal level;
  • Conforming to the environmental criteria regarding the raw materials and auxiliary materials used, and controlling any negative effects of such materials;
  • Preventing pollution, minimizing wastes and sorting wastes at the source to ensure maximum recycling;
  • Raising the awareness of the employees and informing and motivating them in environmental issues through trainings;

• Constantly improving its environmental performance.

TARGETS

“BRAND TARGETS”

Our Mission 

Contributing to the development of our country’s tourism while ensuring customer satisfaction through quality service with a global concept,.

Our Vision 

To become a leading, innovative and corporate brand in the sector prioritizing customer satisfaction in all the areas of service with our loyal employees.

CAREER
İNSAN KAYNAKLARI

“HUMAN RESOURCES”

The Susesi Luxury Resort meticulously implements the latest human resources policies ofthe sector. These policies are updated depending on all kinds of legal, sectoral and social requirements and customized according to the current conditions and needs of our customers and our staff.

Our working conditions and human resources values include honesty, open communication, respect, respecting cultural differences, passion, perfectionism, team work, innovation, creativity, improving skills and personal empowerment.

Continuous development

Our aim is to ensure the continuous development of all our employees. Regular trainings tailored according to our requirements are provided to all our staff by some of the best training companies in Turkey.

Motivation

We started our journey with the idea that the key to perfection is in the hands of our employees. Therefore, we have created an environment that will improve the sense of belonging in our employees by maintaining open channels of communication and sharing within the company.

The Staff and internal communication

Through periodic briefings conducted by our executives, our staff is informed about the sectoral and in-house dynamics by the most competent authorities.

Our priorities in implementing these policies:

  • Considering the possible needs that may arise in the future in recruitment and employment planning and providing equal opportunities to all candidates during the recruitment process;
  • Establishing functioning systems for progress, performance development and effective career management of our employees;

• Adopting an approach that will improve loyalty by taking the suggestions and expectations of our employees in consideration;

TERMS OF USE
WEBSITE TERMS OF USE

“Susesi Luxury Resort Website Terms of Use”

The personal information provided to Susesi Luxury Resort via this website will be used in line with the conditions stated under the Confidentiality Policy section.

Thank you for visiting Susesi Luxury Resort’s website…
The owner of this website is Susesi Luxury Resort on behalf of Bata Turizm A.Ş. We reserve every right on the design, use and disposal of this website. Please read the terms of use thoroughly before using the website. By entering and using this website, you are automatically accepting the terms of use and terms of the contract.

  1. Susesi Luxury Resort reserves the right to change all kinds of conditions and information included in the website and the extensions of the website, including the contract terms, without any prior notice. Changes will come into force immediately.

 

  1. All kinds of conflicts that may arise from entering or using this website will be subject to the laws of the Turkish Republic and the resolution of any conflicts are under the sole jurisdiction of the Courts in Antalya. Susesi Luxury Resort reserves the right to file a claim in the country of the user.
  2. Susesi Luxury Resort constantly checks and reviews the accuracy and actuality of the information on its website. However, despite all due diligence, the information on the website might not be up-to-date with the actual changes. The materials and information you find on the website of Susesi Luxury Resort are published immediately and the current status of the related service and the online status might differ. No explicit or implied guarantees are provided or no stipulations are made regarding the actuality, accuracy, conditions, quality, performance, marketability, fitness for a purpose of the information on the website and its effect on other related or otherwise information, service or products including but not limited to the information on Susesi Luxury Resort’s website.

The Right to Modify the Website

Susesi Luxury Resort reserves the right to modify the terms of use and all kinds of conditions and information included on the website and the extensions thereof as well as reorganizing and suspending the online publication. Changes will come into force at the moment of publication. By entering or using the website, you automatically accept these modifications. These conditions are valid for other sites for which hyperlinks are provided on this website.
Susesi Luxury Resort does not accept any responsibility regarding any interruptions to the transactions due to the violation of the contract, wrongdoing, negligence or other causes; mistakes, omissions, negligence, interruptions, deletions, loss, delay in transactions or communications, computer viruses, communications failure, theft, destruction or unauthorized access to, modification or use of the records.

Links to Other Websites

This website may contain links to other websites. However, Susesi Luxury Resort does not accept any responsibility nor provide any guarantees regarding the accuracy of the information on these websites. Some of these websites are managed by or under the responsibility of third parties other than the Susesi Luxury Resort Therefore; the use of these websites is subject to the terms and conditions of parties unrelated to Susesi Luxury Resort. Susesi Luxury Resort does not assume any responsibility nor provide any suggestions regarding these websites and the use of the related services. Any harm or loss arising from the use of these websites are under the responsibility of the users.
While Susesi Luxury Resort may require a written consent for access to these websites, it may also suspend access to these links when deemed necessary.

Warning on the Intellectual Property Rights

The proprietor of the Susesi Luxury Resort’s website is Bata Turizm A.Ş. All the information, texts, images, brands, slogans and other markings as well as software for protecting the information related to various intellectual property rights, page layout and presentation of this website belong to either the Susesi Luxury Resort or licensees of Susesi Luxury Resort. It is prohibited to partially or completely duplicate, modify, publish, deliver to any online or other media for use, distribution and sale of any of the information on this website or all kinds of databases, websites and software codes related to this website without receiving prior written authorization of Susesi Luxury Resort. Partial duplication or printing the information on this website is only allowed for personal, non-commercial purposes.

Limitation of Liability

Susesi Luxury Resort cannot be held responsible from any direct or indirect loss or damage caused as a result of violation of contract, tort or other similar consequences arising due to entry to the website, or use of information or other data, programs, etc. on the website. Susesi Luxury Resort does not take any responsibility for any interruption of transactions, errors, negligence or failures due to the violation of the contract, wrongdoing, negligence or other causes. Susesi Luxury Resort is released and will be held harmless from all kinds of liabilities, losses, damages and claims, including court fees and other expenses associated with the access or use of this website or the hyperlinks.

PRESS
CORPORATE DOCUMENTS

“CORPORATE DOCUMENTS”

Dear press member / agency representative,

You can access our logo, factsheet, photographs and videos destined to be used in various media through the links below.

  1. Click for logos. 
  2. Click for the factsheet.
  3. Click for photographs.
  4. Click for the video of the hotel. 
  5. Click for the promotion video. 
PRESS RELEASES

“PRESS RELEASES OF THE SUSESİ LUXURY RESORT”

Dear Press Member,

As Susesi Luxury Resort, we use the kurumsalhaberler.com platform to distribute our press releases.

You can access our press releases from the addresses below and visit the “Susesi in the Press” page for the news on us.

For more detailed information, please contact us at the addresses below:

  • info@susesihotel.com
  • +90 (242) 710 2400
  • İskele Mevki 07450 Belek / Antalya

SUSESİ LUXURY RESORT – BELEK

Susesi Luxury Resort founded with the equities of İçdaş A.Ş. in September 2007 provides food, beverage and accommodation services 24/7 with a 5-star “Ultra All Inclusive” concept.

The hotel is located at the seaside 2 kilometres away from Belek’s center, 35 kilometres from the Antalya International Airport, 40 kilometres from the Antalya city center.

Our hotel has 554 rooms of different types and has a capacity of accommodating 1200 guests. All our rooms offer a tea-coffee set up, bathrobes, slippers, minibar, Wi-Fi and digital safe deposit boxes. All our rooms are furnished with LCD TVs and central A/C. Our housekeeping service cleans the rooms and provides fresh linen and towels on a daily basis.

Our hotel has a 300-metre-long beach and we provide free sunbathing equipment such as sunbeds, beach towels, cushions, etc. to all our guests. Susesi Luxury Resort also has a waterpark and a Kids club staffed with trained child care professionals.

Our facility offers food and beverage services at 13 restaurants including 6 themed à la carte restaurants, 2 open buffets and various snack restaurants and 12 bars. In addition, there is a 6000 m2-wide congress centre including a 3600m2 foyer area reserved for congresses and conventions.

“Susesi Luxury Resort is at the service of its guests with high customer satisfaction as assessed by independent assessment agencies. ”

– Susesi Luxury Resort

İLETİŞİM

Hızlı bir şekilde iletişime geçmek için...